Red Live Chat button
Live Chat 101: Driving Sales to Increasing Customer Satisfaction

While the use of live chat to drive sales and increase customer engagement is not a new practice, this business strategy is winning more fans than ever before. According to a study conducted by  ATG Global Consumer Trend, currently 90

Do Not Disturb
Why DNC Registration is NOT a Good Idea

In the middle of a meeting, movie or family dinner – telemarketing calls had become an intruder in the personal and professional lives of US citizens, until the introduction of the National Do Not Call Registry back in 2004. To

Two Bro Telemarketer
Auto Dialer Software for Telemarketing

Telesales has enabled countless businesses to connect with millions of customers and generate billions of dollars through business leads. Though the strategy is still going strong with no signs of slowing down,  the way it is executed has undergone radical

Blue woman with headset
How to Stay Compliant With the Telemarketing Rules and Regulations

Though telemarketing is an effective way to reach out to potential and existing customers, the flipside, however, is that the telemarketing industry has become infamous for deceptive and overly aggressive selling tactics, especially during the last few years. In order

Holding Red Telephone
B2B Telemarketing: Awesome Sales Tool, If Handled Correctly

B2B telemarketing is one of the most efficient and cost-effective marketing tools for businesses across the world. Marketers use telemarketing because the response rate is higher compared to other direct marketing alternatives, along with a fairly low cost. However, while

IP phone off the hook
Quality Telemarketing: Call Center Quality Assurance Best Practices

You’ve heard the saying quality over quantity, well in the call center industry quality and quantity are equally important. You have to get through numbers quickly while also providing quality assurance that the customers require. Both can be achieved with

Getting ready to call a lead
Telemarketing Can Build Your Business

No business can effectively run with just one marketing channel. While social media and email marketing are quickly becoming marketers’ favorite inbound marketing tactics, telemarketing hasn’t lost its charm. It still occupies a compelling position in a business marketing campaign

Telemarketer reviewing her call list
Telemarketing 101: You’re Only As Good As Your Call List

Telesales businesses across the US and Canada know that good telemarketing lists are crucial to their success. If you have a good call list, telemarketing is a cost efficient, direct way to connect with a vast group of prospective customers

telemarketing software
Telemarketing Software for Telemarketing Businesses

Telemarketing software – the quintessential need of almost every business across the USA! This software works towards creating, building and maintaining relationships with your customers and prospects. If you are looking forward to working smart and hitting just the right

Warm Up Your Cold Call
4 Ways to Warm Up Your Cold Call

Everyone knows the value of quality business lists for high performing telemarketing and telesales operations, but what else besides good phone lists can immediately improve your conversion rate through calls? Check out these simple, non-techy tips, to get you started: