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Let’s take a look at the best predictive dialers, power dialers, auto dialer, and cloud call centers on the market for use with telemarketing, sales, call centers, and lead generation with information on trial availability and quick reviews on price.  Some of these applications are hosted, run in the cloud, use VoIP, and feature integrated CRMs. Whether you’re looking for something just for you or you want full outbound call center software or inbound call center software, you should be able to find something to fit your needs.

If your work responsibilities include calling big numbers of clients and prospects every week, you will need a dialer system to automate your calls for you so you can be as productive as possible with your time. This technology eliminates manual dialing (which can be slow, tedious, and error prone), boosts productivity, and helps you generate many more leads and sales then possible without their help.  Some of the dialers have answering machine detection for outbound calling or automatic call distribution for inbound calling.  Often you’ll get a manager portal for call center campaigns to manage agents, view reports, and control lists.  For most of these dialers, you’ll need a good internet connection (preferably wired) and a USB headset for calling.  Some will not require any kind of phone service or line and are purely soft phones, while others  integrate with your existing hard phones. Another smart option to look for is Local Presence Dialing which can display a local area code for the caller ID no matter where you call to.

We’ll get right into the solutions, and then we’ll briefly go over the types of dialers and differences in the dialer terminology which can be confusing for people new to the industry. Be sure to see our call center software comparisons for 2020 reviews as well as Top Virtual Receptionist Software for Telephone Answering Services and Best Softphones of 2020 for VoIP Phone Calls.

EVS7 has been in the industry for over 20 years as an established name and offers a variety of solutions. As an all in one provider, EVS7 includes the software, voip service, and support. It’s easy to be up and dialing extremely quickly and there are solutions for single agents and large teams.  EVS7 is one of most affordable options out there and is packed full of features and comes with an extensive training videos library.

**Editor’s choice for best solutions** 

Free Trial or Demo?

Free trial available for Dolphin Cloud Power Dialer.  Free demo for Parrot Predictive Dialer.

Pricing: $$

Fantastic value.

Dolphin Dialer

Nuxiba Centerware Predictive Dialler is a fully blended solution that uses a stochastic algorithm and blended functionality to achieve optimal efficiency with call / media blending available. Their monthly rental includes free calls. This US based company has a global presence and charge a per minute rate above the included free minutes with their packages. 

Free Trial or Demo?

Free Demo available 

Pricing: $$$

Naff are you taking the piss say blow off
faff about wellies richard.

They offer a stand alone VoIP based auto dialer with robocalling as well as top predictive dialers with a lot of features and automated IVR. They also provide text messaging and email marketing as well. You will have to pay extra if you want training or professional setup.

Free Trial or Demo?

Free trial available

Pricing: $$$$

On premise solution requires expensive hardware.

Voicent Auto Dialer

Power Dialing Software

The Mojo power dialer solution will dedicate one, two, or three hosted phone lines to dialing numbers for you. While they advertise copper lines, there is some debate whether or not there is any advantage to this since eventually it will go through VoIP or some other type of phone service depending on where you call. Mojo dialer does have mobile options if you’re interested in using your iPad or iPhone. Mojo dialer has some additional features for real estate agents such as Zillow integration.

Free Trial or Demo?

None

Pricing: $$$

Not cheap, but has some reasonable options for single users

They offer a stand alone VoIP based auto dialer with robocalling as well as top predictive dialers with a lot of features and automated IVR. They also provide text messaging and email marketing as well. You will have to pay extra if you want training or professional setup.

Free Trial or Demo?

Free trial available

Pricing: $$$$

Requires you to have separate voip service

PhoneBurner is cloud-based software that bundles power dialing with a CRM (integrations available), email and email tracking, lead distribution, and reporting. The platform accommodates teams of any size, managed from a centralized team portal, or seats are available individually with limited minutes or unlimited calling packages.

Free Trial or Demo?

Free trial available 

Pricing: $$$$

For single users especially, not a cheap option for a power dialer.

Vocalcom is a web-based cloud contact center or predictive dialer that uses VoIP with a lot of features and options. They also put a big emphasis on social media and other ways to reach customer needs proactively. 

Free Trial or Demo?

Free trial available

Pricing: $$$$

Requires you to have separate voip service

This virtual call center is VOIP-based, hosted, and is one of the biggest names in the market. Five 9 lets you choose from 4 slightly different options: predictive dialer, power dialer, progressive dialer, and preview dialer modes. They also put a big emphasis on social media with their contact center. Five 9 is a SalesForce channel partner and went public recently.

Free Trial or Demo?

Free demo available 

Pricing: $$$$

They require a minimum amount of seats

YTel is a cloud call center with dialing solutions. They also offer an API service for voice and texting.  Small businesses might want to begin by using their SimpleDial, whereas medium and large sized companies will likely prefer the full Cloud Contact Center with Message360. The platform is also mature and in its fifth iteration, incorporating features and lessons learned from previous versions to provide a very functional, logical, intuitive system. There’s also sizable up front cost for setup.

Free Trial or Demo?

Free demo available

Pricing: $$$$

Setup fee and minimum seats 

Xant offers a power dialer that operates using VOIP. They offer reporting functions, predictive analytics, gamification, and data visualization that some of the solutions lack.  They also have a click to call dialer as well. Minimum of 5 agents required.  Their solution either integrates with Salesforce or has their own CRM to use with it.  It’s definitely on the more expensive end and you have to purchase minutes separately.

Free Trial or Demo?

Free demo available 

Pricing: $$$$$

Geared towards enterprises

Dialer Terminology

Power Dialer / Preview Dialer / Progressive Dialer


This type of dialer is becoming the most popular for a number of reasons.  A power dialer calls phone lists one immediately after the other.  If a number is busy, no answer or disconnected, it rapidly moves to the next call without any input from the user.  If the voice mail comes up, the agent can then click a button to leave a pre-recorded message on the machine.  Depending on the power dialer, it can be personalized with a brief greeting “Hello Jane..” before the recorded message is delivered and the user is moved on to the next call.  The major advantage for power dialers is that you’re more likely to convert leads because there is no “telemarketer delay” that alerts the recipient it’s most likely a sales call.  Also there is a screen with information about the caller that pops up while the phone is ringing giving you additional time to prepare (hence the name Preview Dialer).

Predictive Dialer


A predictive dialer calls phone lists on multiple lines at the same time while live agents wait to speak to a live person.  Top predictive dialers can determine if the phone is answered by a person or by an answering machine.  The agent will typically hear a beep in their ear when a call comes on.  The problem with predictive dialers is that while they call more numbers, often time people will recognize they are being called by a dialer and either be hostile or just hang up.  You can also get into legal trouble if you have too many dropped calls.  However, they do make more calls than a power dialer and if you need to burn through a ton of residential numbers quickly this may be the right option for you.

Cloud Contact Center


A cloud contact center or cloud call center is a term used to describe a more advanced software system for managing a call center up to hundreds of agents through the cloud.  It may include predictive dialing, power dialing, blended dialing and usually has advanced tools to manage call center campaigns, user groups, and lead lists.  The managers will have access to reporting, coaching and monitoring, dashboards, and have the ability to have remote agents and manage them. Some cloud contact center’s include multi-channel for agents to respond to customers in other ways such as by email, social media, or texting.

Auto Dialer


You may often hear auto dialers referred to as voice broadcasting and robocalling.  Essentially, an auto dialer calls lots of numbers and then when someone answers, plays a recorded message such as “If you’re interested in real estate, press 1.”  However, this has become illegal recently in many scenarios such as telemarketing.  In 2013, a major corporation was fined $75,000 for having a “don’t ask, don’t tell” policy when selling these types of dialer systems.  Technically, power dialers and predictive dialers are under the umbrella of automatic dialers, but for our purposes we’ll simply refer to auto dialers as voice broadcasting and robodialing systems. 

There you have it–a fast rundown of the best predictive dialers, power dialers, call centers, and top auto dialers available on the market today. Whether your organization is small, medium or large, you are sure to find an automated calling solution in this list that fits the way you work.

Disclaimer: TelephoneLists.biz is owned by Electronic Voice Services.  Are we a little bit biased?  Of course, but we did our best to present the facts and help provide customers a way to do their own research as well and find the solution that best suits their needs.

Let us know your experience with any auto dialers, predictive dialers, content management systems, or cloud contact centers in the comments below.