Technical Support hours are 9 am to 5 pm (US Central Time Zone), Monday through Friday, except for holidays. |
How to get help |
Our Technical Support website is: http://www.tellacom.net Before receiving technical support, you must first register your product online at: http://www.tellacom.net/register/index.php Once you have registered, the fastest way to get help is to create your own job ticket at: http://www.tellacom.net/support/login.php Whenever you need help, but do NOT have access to the Internet, call us at 972-248-0341 and leave a voice message so we can create a Job Ticket for you. A technician will then contact you as soon as he is available. You can also email support at: techsupport@tellacom.net |
Resources and Downloads |
One hour or one year (whichever comes first) of Technical Support is included with the purchase for the original Buyer/User. Additional Technical Support may be purchased for $50 per hour. Technical Support includes helping User install and learn how to use this software, but does not include teaching user to import data into other third-party applications.